VELOCITA accepts offline payments, including but not limited to Checks and wire transfers.
Payment details, including the payee’s name, account information, and mailing address, will be provided upon completion of order.
Payment must be made within One of the order dates (not applicable for customers with credit facility)
All transactions and payments are processed in AED. Any currency conversion fees, bank charges, any other chargesor fees incurred will be paid by the client (Payer).
Upon receiving the payment, VELOCITA will send a confirmation email or receipt to the email address and WhatsApp provided by the Client at the time of registering their account with us.
It is client’sresponsibility to retain the confirmation email or receipt for their records.
If you have any questions or concerns regarding these payments terms and conditions, please contact us at velocitame@gmail.com or operations@velocitame.com.
customs duty, vat, port charges, storage, demurrage,inspection charges or any fines levied on the shipment or the consignee will be considered as the liability of the client. Clearing such liability is the total responsibility of the client and the payment will be done by the client.
All Do charges, DO Extension charges or any other charges or fines leveid on the shipment will be paid by the client/ consignee.
Document
VELOCITA agrees to collect, review, and submit the necessary documents of the shipment.
The Client shall provide all necessary and accurate documents required for customs clearance, including but not limited to Invoice(attested), Packing List, certificate of origin and any other relevant documents.
The Client is responsible for ensuring the accuracy and completeness of all information provided in the documents. Any inaccuracies may result in delays or additional charges, Fines and VELOCITA shall not be held responsible for such inaccuracies and incurred fines.
VELOCITA agrees to treat all provided documents as confidential and will not disclose or use the information contained therein for any purpose other than customs clearance.
The client agrees to pay thefees and charges for the service rendered by VELOCITA. Additional charges may apply for any extra service or unforeseen circumstances.
Both parties agree to comply with all applicable laws and regulations related to customs clearance. VELOCITA is responsible for ensuring that the goods being cleared comply with all relevant laws and charges.
VELOCITA shall not be liable for any losses, damages, or delays caused by factors beyond their control, including but not limited to customs inspections, regulatory changes, customer failed to provide all the required documentsor force majeure events.
This agreement constitutes the entire understanding between the parties and supersedes all prior agreements, whether written, digital, or oral.
All shipments and cargos should be acceptable as per UAE law, failing to do so customer will be held responsible for all the legal consequences including fine, charges and any import export ban. VELOCITA will not be held responsible for such legal consequences.
Clearing/approval of shipment is subject to Dubai port and Customs authorities discretion.
